Help From The
Manufacturer

Several RV manufacturers have specific ways to obtain manuals.  Try these first.  If they do not have the manual you need, just let us know and we will be more than happy to post your request.

Pop-up Campers:  The site, PopUpPortal.com has lots of manuals in PDF format.  Please check for your manual.  If they do not have what you need, please let us know and we will be happy to post the request.  If you find a pop-up manual from another person or source, please let them know so they can add it to their library.

Airstream:  A fellow RVer sent this link to online manuals offered by Airstream.  They also offer a variety of phone numbers you can call if the manual you need is not listed.

Champion:  Although not an official "manufacturer's" site, Champion Fleet Owners has quite a collection of Champion manuals and assorted publication that they are happy to share.  Please contact them.  Remember, if you find a Champion manual or any information (publications, ads, magazine articles, specifications, etc.) concerning Champion RVs, please make sure they get a copy.

Coachmen:  Coachman offers owner manuals as well as several other excellent publication.  Go to their web site, http://www.coachmenrv.com/owners/ or call (800) 453-6064.

Fleetwood:  Fleetwood, like many companies, fell victim to bankruptcy in 2009.  They completely dropped their towable line and now only deal with motorhomes.  If you are looking for a manual for any Fleetwood product, call 1-800-322-8216.  Select the prompt for motorhome manuals even if you have a towable unit.  Tell the service rep if you have a towable unit and they will send you a manual if available.  If no manual is available, let us know and we will be happy to post your request.

Forest River:  I spoke with a very nice gentleman at Forest River RV and he said all requests for owners manuals should be sent to mrmiller@forestriverinc.com.  Michelle will direct them to the correct division (they have 46) and they will send you the manual you need.  He also indicated they are working on their web site so manuals can be obtained online - coming soon!!!  Thanks Forest River, we appreciate your help.

Hi-Lo:  I spoke with a company representative who said Hi-Lo manual requests should be directed to the J.R. Enterprises Company at 1-800-321-6402.  Thanks Hi-Lo.

Jayco:  I contacted a very nice lady at Jayco and she gave me two avenues you can follow to obtain an owners manual.  You can send an e-mail requesting the manual to service@jayco.co.  Be sure to include the last 8 digits of your RVs serial number.  Or, you can call 1-800-283-8267 (customer service) and request a manual.  Again, you will need the last 8 digits of the serial number.  Thank you Jayco.

OR

Wes Simkins of Cunningham Campers has made the following offer:  "If you have visitors needing Jayco Manuals I may be able to assist. I can usually download most manuals from Jayco and make them available for the requester to download within 24 hours. I don't mind offering this service for free.   Thanks,  Wes"

12-3-08 Update from Wes:  Hey Vince,   Hope everything is going great on your end. It has been quite some time since you placed my email address on your website for Jayco Owners Manuals. I wanted you to know the response was so overwhelming I ended up putting all of them on our Parts Website for people to download.   http://parts.cunninghamcampers.com   I never realized how many people purchased used campers with no manuals. I wanted to thank you guys for sending them our way. If you want to let them know they can come download the manuals feel free to do so. I put a autoresponder on my email address so they are told automatically if they email me.  Wes.  (Thanks Wes.)

KIT:  An RV friend found the company web site for Extreme Warrior RVs that now owns the Kit Manufacturing Company's RV division.  They were happy to supply him the manuals he needed.  You can also reach them at 208-475-3950.

Monaco (Holiday Rambler, R-Vision):  An RV friend sent us the following:
I just wanted to pass on some information about Holiday Rambler (Monaco National Parts)

I just recently purchased a 1976 Holiday Rambler Imperial 5000 Mini Motor Home and of course it didn’t come with any owner’s manual for the coach. I contacted Monaco National Parts at 1-877-466-6226 and they were able to provide me a photo copy of the original owner’s manual for $25.00 plus shipping. I think it’s a good price as I’ll probably save at least that much in not damaging the RV systems by knowing how to properly operate them, not to mention troubleshooting and repair information.  

Please add Monaco (Holiday Rambler) to your manufacturer’s list as they seem to be very willing to help me out and maybe others into RV’ing can benefit too.   Thanks,   Mike Simpson (8-21-07)

NOTE:  There seems to be a lot of confusion at the Monaco customer service center.  One caller will get a HR manual and the next will not.  We suggest giving them a call.  If they say they don't have your HR manual, let us know and we will be more than happy to post your manual request.  Thanks.

Shasta:  Although not an official "manufacturer's" site, Bev has quite a collection of Shasta manuals and assorted publication that she is happy to share.  Please contact her.  Remember, if you find a Shasta manual or any information (publications, ads, magazine articles, specifications, etc.) concerning Shasta, please make sure she gets a copy.  She is particularly interested in 70s and 80s Shasta materials.

Starcraft: Starcraft manuals for 1990 to current models are available online.  Go to http://www.starcraftrv.com/brochures/index.html and download what you need.

If you can't find the manual you need online, call Joyce at StarCraft at 1-800-945-4787, then press 4. She is the Warranty Manager.  Anyone in her department should be able to help you.

Winnebago:  I spoke with a very nice lady at Winnebago who provided the following instructions for obtaining manuals:

"For owners manuals, we prefer for owners to request a manual from their local dealer. Here's the simplest way: 

• Click on Resources and then RV Parts and Accessory Catalog
  (link: http://www.winnebagoind.com/resources/manuals/pdfs/Winnebago_Catalog.pdf) 
  

• Starting on page 230, there is the list of owners manuals and the part numbers. 
  

• Owners can find the manual they need and the corresponding part number and quickly and easily call their local dealer about ordering the manual for them. 
  

• We also have an owner relations department that can assist in providing part numbers for manuals: 800-537-1885."

Thanks Winnebago, we appreciate your assistance.  Vince (2-8-07)